Contacts
The service is run by the Split Team team. Support handles questions about payment, slots and refunds: first reply within 24 hours of contact.
Support chat
The button in the corner of every page of the site and the cabinet.
Support bot in Telegram
@split_report_robot. Messages land in the same place as messages from the chat on the site.
News in Telegram
The @split_team_news channel: updates and changes to how the farm works.
Discord
An open community server. Ask about payment and refunds in support.
Claims
Send a claim about a purchase to support and include the purchase number from the purchase history in the cabinet. The procedure is in section 9 of the Terms of Service, refunds are in the Refund policy.